Accessibility Policy
Pogust Goodhead provides a respectful inclusive and accessible service.
We aim to meet all the requirements of existing legislation and we will set out our own policies to identify and prevent any potential issues that our clients may face.
We are committed to ensuring our website meets at least the AA standard set out by the Web Content Accessibility Guidelines and we will ensure that all our staff handling these issues are trained to identify if a reasonable adjustment is needed.
If you need us to make reasonable adjustments when we communicate with you, you can tell us by
– Completing our online questionnaire
– Sending an email to our accessibility team
– Calling us on 0333 015 5900
What happens next?
Once you have told us you need us to make reasonable adjustments we will
1
Review what you’ve told us within 5 working days.
2
If you are unhappy with anything, please see our complaints policy or contact us.
3
Keep a record of what we have agreed and ensure, where reasonable and possible, your adjustment request is met.
If you are unhappy with anything, please see our complaints policy or contact us.
